{"id":73,"date":"2023-12-27T02:52:29","date_gmt":"2023-12-27T02:52:29","guid":{"rendered":"https:\/\/public.sites.disa.ecs.mil\/deas\/?page_id=73"},"modified":"2023-12-27T02:58:57","modified_gmt":"2023-12-27T02:58:57","slug":"help-gd-faq","status":"publish","type":"page","link":"https:\/\/public.sites.disa.ecs.mil\/deas\/help-gd-faq\/","title":{"rendered":"Global Directory Login FAQs"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Question: How do I sign in?<\/h4>\n\n\n\n<p>Answer: The DEAS authentication portals currently require the use of the DoD CAC Authentication PIV cert. This cert includes a 16 digit user identifier (1234567890123456@mil). <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Question: I\u2019m having trouble signing into the application. Who can i reach out to?<\/h4>\n\n\n\n<p>Answer: All local and enterprise service centers can assist with login help. A list of the enterprise service centers is&nbsp;<a href=\"https:\/\/public.sites.ccpo.ecs.mil\/deas-help-center\/enterprise-service-centers\/\">here<\/a><a href=\"\/deas\/help-service-centers\">.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Question: Where do I select my CAC? <\/h4>\n\n\n\n<p>Answer: <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"627\" src=\"https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/deas-login-1024x627-1.jpg\" alt=\"\" class=\"wp-image-76\" srcset=\"https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/deas-login-1024x627-1.jpg 1024w, https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/deas-login-1024x627-1-300x184.jpg 300w, https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/deas-login-1024x627-1-768x470.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">What are the supported login methods?<\/h4>\n\n\n\n<p>Answer: Most users will login with a DoD issued CAC using their PIV\/AUTH certificate. These users can ignore the username and password fields. Values in these fields are not required. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"555\" height=\"134\" src=\"https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/DoD-Logo-Simple-320.png\" alt=\"\" class=\"wp-image-49\" srcset=\"https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/DoD-Logo-Simple-320.png 555w, https:\/\/public-sites-disa-ecs-mil.content.disa.ecs.mil\/content-public-sites-disa-ecs-mil\/public\/sites\/8\/DoD-Logo-Simple-320-300x72.png 300w\" sizes=\"auto, (max-width: 555px) 100vw, 555px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Question: How do I sign in? Answer: The DEAS authentication portals currently require the use of the DoD CAC Authentication PIV cert. This cert includes&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-73","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/pages\/73","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/comments?post=73"}],"version-history":[{"count":5,"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/pages\/73\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/pages\/73\/revisions\/81"}],"wp:attachment":[{"href":"https:\/\/public.sites.disa.ecs.mil\/deas\/wp-json\/wp\/v2\/media?parent=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}