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Global Directory Login FAQs

Question: How do I sign in?

Answer: The DEAS authentication portals currently require the use of the DoD CAC Authentication PIV cert. This cert includes a 16 digit user identifier (1234567890123456@mil).


Question: I’m having trouble signing into the application. Who can i reach out to?

Answer: All local and enterprise service centers can assist with login help. A list of the enterprise service centers is here.


Question: Where do I select my CAC?

Answer:


What are the supported login methods?

Answer: Most users will login with a DoD issued CAC using their PIV/AUTH certificate. These users can ignore the username and password fields. Values in these fields are not required.